Case Study: Ponti Health

Client: PONTI HEALTH

Role: END-TO-END RECRUITMENT

Testimonial by Hema Prakash (Founder of Ponti Health):

“I have known Charlotte Machin from Virtual Recruiter when Charlotte joined my old firm Mindbody Inc running the talent acquisition for APAC. She was the most outstanding TM in the global talent team covering 2000 employees with a team of 22 in the global team. Charlotte is articulate in planning, execution and in the efficacy of hires. She works well with Line Managers in complicated business structures to achieve the best for the teams.

Charlotte is now on board my new venture at Ponti Health and has already shone with her first few hires, Charlotte gets the details, the nuance, the business and above all what it takes to make new hires successful. We are so lucky to have her on our venture and are looking forward to a long term partnership as an extension of the Ponti Health team.”

About the company:

A startup women’s health clinic focusing on the peri- to post-menopausal journey sought support in building their initial team. The founder, needed key roles filled including Practice Manager, Registered Nurse, Receptionist, and Health Concierge to establish the clinic’s foundation and support its mission.

Objectives: 

• Develop a comprehensive hiring strategy to attract aligned talent for crucial roles.

• Design an efficient recruitment process to manage high application volume, saving time and ensuring quality hires.

• Establish flexible talent pools for nursing and reception positions to accommodate the clinic’s variable scheduling needs as bookings grew.

Achievements: 

• Successfully recruited the Practice Manager within 4 weeks, managing over 200 applications.

• Successfully recruited the Practice Manager within 4 weeks, managing over 200 applications.

• Filled a permanent part-time Registered Nurse role and created a casual pool of 20 nurses, enabling flexible staffing to match demand.

• Hired a receptionist and built a casual pool of 7 receptionists, providing adaptable support as the clinic scaled.

• Implemented an applicant tracking system and an optimised interview process, saving time and ensuring only top candidates reached final rounds, allowing the client to focus on clinic setup.