Case Study: Talent Acquisition Transformation at Veolia Environmental Services

Client: veolia environmental services

Role: Talent Acquisition Business Partner

Duration: May 2021 - August 2022

Background: Veolia Environmental Services, a global leader in water, environmental services, and energy sectors, required an efficient and effective talent acquisition strategy. As the Talent Acquisition Business Partner, I managed high-volume recruitment, supported a significant merger with SUEZ, and spearheaded initiatives to enhance diversity and inclusivity.

Objectives:

  1. Manage high-volume recruitment across all states.

  2. Develop and implement strategies to reduce time-to-fill.

  3. Foster diversity and inclusivity within the recruitment process.

  4. Support the merger with SUEZ by advising on recruitment policies and procedures.

Key Responsibilities and Achievements:

High-Volume Recruitment:

  • Managed recruitment for 60-90 roles simultaneously, focusing on operational positions across Veolia’s three business lines.

  • Designed initiatives to streamline the recruitment process, reducing the time-to-fill for open positions.

Manager Consultation:

  • Partnered with managers across four key business lines, providing expert advice on recruitment policies and procedures during the SUEZ merger.

  • Consulted on the attraction, selection, recruitment, and onboarding processes, ensuring a positive candidate experience.

Diversity and Inclusivity Initiatives:

  • Developed and led the Veterans at Veolia program, creating a network to encourage veteran employment.

  • Introduced initiatives to increase diversity, including veteran skills programs and work trials with external partners.

  • Assisted in the national apprenticeship program and successfully ran open days for Driver Trainee Programs.

Recruitment Strategies:

  • Attended career fairs and actively networked to attract top talent.

  • Created targeted recruitment strategies for hard-to-fill roles, utilizing marketing and social media campaigns.

  • Designed and implemented an Employee Referral Program, enhancing internal recruitment efforts.

Stakeholder Management:

  • Collaborated closely with HR Business Partners and HR Services, consulting on best practices throughout the recruitment process.

  • Advised managers on salary negotiations, market updates, and recruitment strategies, ensuring alignment with business needs.

  • Provided constructive input on team initiatives, offering feedback, solutions, and advice to improve recruitment outcomes.

Process Improvement:

  • Accurately recorded recruitment data for analysis, using insights to enhance evidence-based practices.

  • Suggested and implemented improvements to the recruitment process within the Success Factors system, increasing efficiency and effectiveness.

Results:

  • Successfully managed high-volume recruitment, maintaining a steady flow of qualified candidates.

  • Reduced time-to-fill for open positions through strategic process improvements.

  • Increased diversity within the workforce by implementing targeted initiatives and programs.

  • Enhanced stakeholder satisfaction by providing expert advice and maintaining clear communication.

Conclusion: As the Talent Acquisition Business Partner at Veolia Environmental Services, I played a crucial role in transforming the recruitment process. Through strategic planning, efficient management, and a focus on diversity and inclusivity, I ensured that Veolia attracted and retained top talent, supporting the company’s growth and success during a period of significant change.

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